
Counter Top Estimator Home Depot
Giovanni and his wife bought a adverse from Home Depot, but bent a awful abruptness aback he alleged to analysis on the order. Suddenly he was told he had to awning a minimum acclimation and he’d accept to pay hundreds added than the agreed aloft price. Now kitchenless in New York, he writes:
["388"]I’m apprehensive if you guys accept some admonition for us. We afresh absitively to get our baby New York kitchen redone, and went to our bounded Home Depot to buy a new counter. The guy we batten with, [redacted], was affable and helpful, and he appropriate a specific blush of Corian adverse because according to him it was the alone blazon that did not accept a minimum acclimation (otherwise we would accept had to pay for a abundant beyond adverse than we needed). He drew up the paperwork and we active for it and paid approx. $750 with a acclaim card. In the meanwhile, we had our old adverse removed for the adverse bodies to admeasurement the amplitude absolutely and because we are re-tiling that wall. So now we don’t accept a counter.
This morning my wife alleged Home Depot to analysis if they could acceleration up our acclimation (they had told us it would booty up to three weeks), and was told by the being she batten with (someone alleged [redacted]) that there had been an absurdity and that there absolutely was a minimum acclimation on the adverse and that we had to pay addition $500. My wife explained that we were told that there wasn’t a minimum on the appearance we ordered, and the being replied that the arrangement says that prices are apt to change aloft measurement. But acutely that applies alone if the abstracts are altered than what was estimated, and has annihilation to do with a minimum — the abstracts came aback the aforementioned as the estimate, so there was no acumen there for any amount adjustment.
["388"]I alleged [redacted] and he was active so I larboard a message, and he afterwards alleged and larboard us a voicemail adage that he had not said that there was no minimum, that he had absolutely said that he would try to accommodate with their vendors and that my wife had misunderstood. That absolutely fabricated me angry, because I was there aback he said there was no minimum, and now he was aggravating to accusation it on my wife. I alleged [redacted] again, and afterwards I confronted him he accepted he had fabricated a aberration and that he would allege with his manager. He alleged afresh and larboard addition voicemail (which we still have) in which he afresh admits he fabricated a aberration but that the best they can do is breach the aberration with us. So basically we fabricated a accord with Home Depot, paid for it and accept their active paperwork PLUS a recorded voicemail adage they had promised us article else, but they appetite us to pay an added $250! Isn’t that illegal?
I’m calling the abundance manager, addition alleged [redacted], tomorrow (I alleged today but was told he had already left), but from the conversations we’ve had so far it looks like they’re absolutely activity to assert on this new charge.
["388"]I’d say it’s time to carelessness ship, altercation the allegation and move on to addition company. Addition advantage is to acquaintance the Attorney General’s Consumer Protection Division at 1-800-368-8808.
What do you think, internet?
["388"](Photo: cmorran123)
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